I'm hoping someone can help me with some figures in a posting report.
What causes could there be for discrepancies in the totals on the summary posting report?
I can't work out how to attach an example but basically:
The total of the Ticketing G/L Summary is AThe total received in the Ticketing MOS summary is also AThe total amount for the payment summary of all batches is also A, but...the total amount of the general ledger summary is not A. The credit and debit totals are the same and I'm just trying to understand where this amount is coming from. (There's no donations involved either).
The finance side of Tessitura isn't my strong point....yet!
I know what you mean but I'm trying to think how best to word this...
On the All Batches summary, the Debit mainly shows money-in (cash, credit card etc) and the Credit shows where the money is sent (which accounts it pays into). However, if there are any refunds or payments moving out of accounts, they would show in the opposite columns.
For example, if I sold a £10 ticket in cash, it would appear as £10 cash in the debit column and £10 against the GL in the credit column. If I refunded it the same day, there would be an extra £10 in each column, but on the opposite sides. The combination of this sale and refund would increase both column totals by £20, even though you actually end up with £0 from these 2 transactions. The totals in this section are more related to movement of money across accounts than specifically your income total.
Hope that makes sense!