User Log in timing

Former Member
Former Member $organization

Hi All,

I want to extend the user log in time.  Can not find where to do this.

 

Our users do many things from time to time and get logged out by the system.  Where do I extend the log in time?

 

Best, 

 

Mike Cheatwood

Opera San Jose

boxoffice@operasj.org

  • Hi Mike,

    There are two settings in t_defaults that seem to deal with this.
    Be aware that the timeout has to do with PCI compliance so I would contact your IT department and discuss this issue with them first. You must stay compliant. 

    Here are the two settings with descriptions for reference.

    APPLICATION_TIMEOUT
    The number of seconds of no activity (keystrokes, mouse clicks or mouse movement) before a warning message will appear, with an audible alert, indicating that the application will automatically close. For PCI compliance this must be set to 900 (15 minutes) or the Windows screen must be set to lock if the terminal is idle for 15 minutes. This setting can be overridden by an entry in the [Defaults] section of the local .ini file.

    APPLICATION_TIMEOUT_WARNING
    The number of seconds the idle timeout warning window will display before the application restarts. The default value is 30 seconds.
     

     



    [edited by: Ryan Rowell at 3:55 PM (GMT -6) on 5 Dec 2012]