Hi there,Just interested if anyone has the function for Schools to pay off their reservation online.
One stumbling block for us is if the Order is with the generic school constituent and the payee might not have access too.
Regards,
Heath
Hi, Heath,
There are many of us! Hopefully more will chime in . I know a lot of ballet companies use Tess for class registration; we do too and are an improv/sketch school and theatre.
If you use TNew, then there is a payment plan option in V6 for events. We used to use invoices with a customization, but it was a mess for our financial records and we were glad to switch to the payment plan module last year. No matter how you do it, I would recommend switching your registration practices so that you do not have anyone being registered (online or in person) as a generic constituent anymore.
Can you tell us more about the classes you are selling? How complicated is your registration process currently? What kind of payment plan structure are you hoping to use? Are you selling your classes through Tess currently?
~Carrie
Hi Carrie,
Thanks so much for your response. This is for School Matinee payments specifically where we get a request to reserve a booking, invoice the school and then a member of the school comes back to pay. Getting schools to agree to specific payment days is a bit of a grind
Payment Plans are great but I need to get Hosted Payments set up as we are TNEW v7. As we get more workshops and registrations in Tessitura (and out of Mindbody) we'll move over to payment plans and keep out finance team happy. We also have an advanced training 1yr course which there are some regulations around. Currently we are taking payment over the phone to a schedule but in the future we can move that online.
Cheers,H
Ahhh, this is a whole other ball game....I imagine you'll get some responses from theatres that do student matinees. I know a lot of them use resource scheduling to work with the schools, but not sure if that loops into billing.
Thanks Carrie.
That'll be super helpful as we move more of our workshops onto tess.
For schools I'm thinking of hacking a on account contribution page in TNEW and then shifting the on account funds over to the school to pay for the invoice.
Not idea but it should work.
Cheers
H