Marie
I'm interested in following this conversation. I use resource scheduling for assigning docents to museum tours, but so far that is the only bit of volunteer management taking place in Tessitura in my organization. For the first time recently, we have also implemented background checks on our volunteers who work closely with children. None of this is recorded in Tessitura, but neither is a lot of other volunteer info for us, other than the docents. Our docent manager has the impression that our HR department is keeping very simple files on these the background checks being completed. We use Baker Street Associates, which I believe is the same for both our employees and volunteers.
I'd be interested in hearing the pros and cons of using Tessitura for this purpose.