School groups and the web

We are booking Museum tours from school groups on the web.  This is set up to request a reservation for a particular tour time and day.  We have created a facility named "AB Dow Scheduled Tours".  Then created performances for the Exhibit that is accepting tours.  In this case named "AB WaterWorks Tour Booking".  We have the zones in the facility named for each time the tour is available to book.  There may be three or more tours for one time period.  For instance 9:00 am Tour #1; 9:00 am Tour #2; etc.  The schools book their tours at no cost and then are asked to answer some questions.  We use a content field for listing the questions we would like answered.  The questions currently are: 

Please provide the following information below for each tour date/time you have chosen:
1. What is your school name?
2. What is the grade range of the students who willl be visiting?
3. How many students are you bringing? (Maximim per tour time is 35)
4. How many teachers will be with your group?

Then they complete the booking as they would a regular sale.   Each day a report is given to the Tour Manager and they respond to the school letting them know if all is good or if there are any further question needing answers to.  Once all is settled a contract created in a separate database is sent out to the school with all the detail of their booking.   

Doing bookings through Tessitura online has helped us to work with the customer on our time rather than phones ringing all day long.  This has also allowed our Tour manager to easily see what dates/times are booked and which are still open by just viewing the online calendar.  Once a time is booked it shows sold out. 

You can check it out at this link:  http://www.mcfta.org/tickets/calendar/view.aspx?id=10151

We are booking Museum tours from school groups on the web.  This is set up to request a reservation for a particular tour time and day.  We have created a facility named "AB Dow Scheduled Tours".  Then created performances for the Exhibit that is accepting tours.  In this case named "AB WaterWorks Tour Booking".  We have the zones in the facility named for each time the tour is available to book.  There may be three or more tours for one time period.  For instance 9:00 am Tour #1; 9:00 am Tour #2; etc.  The schools book their tours at no cost and then are asked to answer some questions.  We use a content field for listing the questions we would like answered.  The questions currently are: 

Please provide the following information below for each tour date/time you have chosen:
1. What is your school name?
2. What is the grade range of the students who willl be visiting?
3. How many students are you bringing? (Maximim per tour time is 35)
4. How many teachers will be with your group?

Then they complete the booking as they would a regular sale.   Each day a report is given to the Tour Manager and they respond to the school letting them know if all is good or if there are any further question needing answers to.  Once all is settled a contract created in a separate database is sent out to the school with all the detail of their booking.   

Doing bookings through Tessitura online has helped us to work with the customer on our time rather than phones ringing all day long.  This has also allowed our Tour manager to easily see what dates/times are booked and which are still open by just viewing the online calendar.  Once a time is booked it shows sold out. 

You can check it out at this link:  http://www.mcfta.org/tickets/calendar/view.aspx?id=10151