Hi Education folks!
I had a good question from a Tessitura organization. Do any of you sell classes and tickets under the same MOS? Having it under one MOS means your website can sell both classes and ticket sales in the same cart. I know several of you have these types of "product" separated into distinct MOS for reporting and other logical reasons but we're trying to see who has decided to sell both in a single transaction.
Kristin
We sell them under one MOS for that exact reason, but it is not perfect. We are going to have to add coding to get it to sell “Reservations” instead of “Seats” online, but other than that it works well. I believe we use funds or account codes in tessitura to make it easier for accounting.
Jen
From: Tessitura Education Forum [mailto:forums-education@tessituranetwork.com] On Behalf Of Kristin Tigart Sent: Friday, February 05, 2010 9:22 AM To: Jen Buzzell Subject: [Tessitura Education Forum] classes and ticket sales in one MOS?
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We sell them under the same MOS and haven’t encountered any issues with it. By using different price types and seasons, we’re able to isolate the data for the reporting we need. As mentioned by someone else, the only caveat is the language on the web interface but we’ll be handling that by using keywords on our new site launching soon.
Susan M. Crockett
Chief Information Officer
Ruth Eckerd Hall
1111 N. McMullen Booth Rd. l Clearwater, FL 33759
727.712.2757 l Fax: 727.791.6020
scrockett@rutheckerdhall.net
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Tickets to all of our great shows are on sale now at RuthEckerdHall.com
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From: Kristin Tigart [mailto:bounce-kristintigart5936@tessituranetwork.com] Sent: Friday, February 05, 2010 9:22 AM To: Susan Crockett Subject: [Tessitura Education Forum] classes and ticket sales in one MOS?
We also sell under one MOS. We set up classes under the Production of Education to allow for easy reporting.
Hi,
Same thing here. One MOS, educational workshops/classes are in their own season and a different series of GL numbers, for reporting purposes. We currently are not set up online for education bookings, they are done though our Education Coordinator.
Duane
Great, thanks guys! I'll pass this info along to them.
Hi Kristin et al--
Just wanted to jump in here after catching up on the day's worth of forum activity---- First Stage Children's Theater has classes, single tickets, and subscriptions live on the web. Our classes are handled by the website through an FS Academy Web MOS (we also have a FS Academy Web $20off MOS for discount promotions), and the ticket sales are handled by a separate ticketing MOS.
--Patrick Schley
We at The Australian Ballet also sell tickets and education under the same MOS. That said, we have separate MOS for single ticket buyers and subscribers, which effects some education events which are offered free to subscribers (forums for example, which come under our Education banner).
Education is set up in it's own season. We also make good use of content fields for online transactions which allows for registrant collect pages (who's atending the event) to appear in the transaction process based on production season rather than MOS.
Cheers
Amalia
Yep, we sell them in the same MOS as other tickets but we have education Seasons for reporting.
K
We are setting this up in two different MOS, for security reasons. The education staff can modify their online orders, but not the Box Office's.
David
Hi Kristen:We sell most of our events in a number of Modes of Sale. We've not experienced any issues processing this way.
Thanks,
Mark Sackett