Availability of multiple perfomrances?

Hello,

I’m afraid it’s not a solution for your immediate problem, but in the longer term you could think about making a custom seating plan for matinees which has seats for the performance space and lunch space under the same performance in Tess? The lunch seats could have a different price type so that it would be obvious looking at an order how many seats a school has booked for the performance and how many lunch seats. You would also be able to easily see how many of both types of seats were remaining.

Something like this:

Auditorium

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Lunch space

[ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ]

All best,

Kate

---------------------------------

Kate Whitaker
Senior Programme Manager: Music for Life
Wigmore Hall | 36 Wigmore Street | London W1U 2BP
T: 020 7258 8248 | E: kwhitaker@wigmore-hall.org.uk
Registered Charity No. 1024838

The Summer 2016 Wigmore Series is now on sale. Book for concerts and Learning events from April to July 2016: http://wigmore-hall.org.uk/whats-on/summer-2016-wigmore-series
Watch a video of Wigmore Hall’s 2016/17 Season Launch, featuring an interview with John Gilhooly and Sue MacGregor, and a short concert given by emerging artists. http://wigmore-hall.org.uk/whats-on/2016-17-wigmore-series
Become a Friend of Wigmore Hall to benefit from priority booking, and enjoy a range of exclusive offers, events, trips and visits: http://www.wigmore-hall.org.uk/support-us/friends

From: Tessitura Education Forum [mailto:forums-education@tessituranetwork.com] On Behalf Of Emily Joan Smith
Sent: 05 May 2016 17:57
To: Kate Whitaker
Subject: [Tessitura Education Forum] Availability of multiple perfomrances?

I'm wondering if anyone has found a way to view seat maps OR availability by zone for multiple performances at one time?

Here's why I'm asking:

I book school groups, who attend a Student Matinee performance, and some stay for lunch. Currently, we ticket "Lunch Space" as though it were a different performance, simply to keep track of numbers so that the space isn't over capacity. (This may change eventually as Tess adds Resource Availability functions, but this is what we've got for now.)

The nuisance is that patrons often ask what day lunch is available, and currently I have no way to see availability for BOTH the Student Matinee performance and Lunch Space (which Tess considers a performance) in the same screen--so, a simple question takes a good 10-15 minutes to answer, as I have to check Season Manager for what student matinees are available and then go back and check the seat maps for lunch on those dates. 

Does anyone else have to check availability for two performances at one time? As in, the patron needs to purchase A and B, so they both have to be available?

If anyone has a solution, this would be a huge time saver for me.

Thanks!

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Education Forum. You may reply to this message to post to the Education forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

Hello,

I’m afraid it’s not a solution for your immediate problem, but in the longer term you could think about making a custom seating plan for matinees which has seats for the performance space and lunch space under the same performance in Tess? The lunch seats could have a different price type so that it would be obvious looking at an order how many seats a school has booked for the performance and how many lunch seats. You would also be able to easily see how many of both types of seats were remaining.

Something like this:

Auditorium

[ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ]

[ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ]

[ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ]

[ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ]

Lunch space

[ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ]

All best,

Kate

---------------------------------

Kate Whitaker
Senior Programme Manager: Music for Life
Wigmore Hall | 36 Wigmore Street | London W1U 2BP
T: 020 7258 8248 | E: kwhitaker@wigmore-hall.org.uk
Registered Charity No. 1024838

The Summer 2016 Wigmore Series is now on sale. Book for concerts and Learning events from April to July 2016: http://wigmore-hall.org.uk/whats-on/summer-2016-wigmore-series
Watch a video of Wigmore Hall’s 2016/17 Season Launch, featuring an interview with John Gilhooly and Sue MacGregor, and a short concert given by emerging artists. http://wigmore-hall.org.uk/whats-on/2016-17-wigmore-series
Become a Friend of Wigmore Hall to benefit from priority booking, and enjoy a range of exclusive offers, events, trips and visits: http://www.wigmore-hall.org.uk/support-us/friends

From: Tessitura Education Forum [mailto:forums-education@tessituranetwork.com] On Behalf Of Emily Joan Smith
Sent: 05 May 2016 17:57
To: Kate Whitaker
Subject: [Tessitura Education Forum] Availability of multiple perfomrances?

I'm wondering if anyone has found a way to view seat maps OR availability by zone for multiple performances at one time?

Here's why I'm asking:

I book school groups, who attend a Student Matinee performance, and some stay for lunch. Currently, we ticket "Lunch Space" as though it were a different performance, simply to keep track of numbers so that the space isn't over capacity. (This may change eventually as Tess adds Resource Availability functions, but this is what we've got for now.)

The nuisance is that patrons often ask what day lunch is available, and currently I have no way to see availability for BOTH the Student Matinee performance and Lunch Space (which Tess considers a performance) in the same screen--so, a simple question takes a good 10-15 minutes to answer, as I have to check Season Manager for what student matinees are available and then go back and check the seat maps for lunch on those dates. 

Does anyone else have to check availability for two performances at one time? As in, the patron needs to purchase A and B, so they both have to be available?

If anyone has a solution, this would be a huge time saver for me.

Thanks!

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Education Forum. You may reply to this message to post to the Education forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!