Can't Enter Pledge in Campaign

You will need to check to make sure that all areas of the Fund setup has been completed. If there are no GLs listed for Current Receivable GL or Future Receivable GL then you will not be able to enter a dollar amount in the Pledge field. If this has been filled out and is still not working, then we'll want to take a look at further areas of your setup (in a support ticket), but this is a good place to start.

-JD

From: Tessitura Development Forum [mailto:forums-development@tessituranetwork.com] On Behalf Of Mindi Haines
Sent: Friday, July 19, 2013 1:17 PM
To: JD Short
Subject: [Tessitura Development Forum] Can't Enter Pledge in Campaign

I have recreated campaigns and funds (exactly the same as previous years) for our new fiscal year. For some reason, I am unable to enter a pledge in the contribution page. The minute I enter the campaign the pledge box is greyed out. I have no overlapping dates...Any help would be fantastic!

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Development Forum. You may reply to this message to post to the Development forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Development Forum. You may reply to this message to post to the Development forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

You will need to check to make sure that all areas of the Fund setup has been completed. If there are no GLs listed for Current Receivable GL or Future Receivable GL then you will not be able to enter a dollar amount in the Pledge field. If this has been filled out and is still not working, then we'll want to take a look at further areas of your setup (in a support ticket), but this is a good place to start.

-JD

From: Tessitura Development Forum [mailto:forums-development@tessituranetwork.com] On Behalf Of Mindi Haines
Sent: Friday, July 19, 2013 1:17 PM
To: JD Short
Subject: [Tessitura Development Forum] Can't Enter Pledge in Campaign

I have recreated campaigns and funds (exactly the same as previous years) for our new fiscal year. For some reason, I am unable to enter a pledge in the contribution page. The minute I enter the campaign the pledge box is greyed out. I have no overlapping dates...Any help would be fantastic!

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Development Forum. You may reply to this message to post to the Development forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Development Forum. You may reply to this message to post to the Development forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!