acknowledgements for single donations

Trying to understand what is a "best practice" for length of time between when a single donation is received in the office and the # of days that the acknowledgement / tax letter is mailed to the donor.   Do you have a standard policy or guideline?

  • Former Member
    Former Member $organization

    We have no written guidelines, but virtually all gifts are acknowledged in writing within a week of receipt (some leeway is allowed for vacations). Gifts of $500 or more receive a phone call within a day or so, followed by the letter.

     

    Obviously this will depend on how many gifts you receive and how many folks are available to help. I’m the primary letter generator and we average about 75 letters a week – although there are definitely busy periods when we do 200 letters a week during prime member renewal time.

     

     

     

    _______________

     

    Julie P. Hamre

    Finance/Development Associate

    Strathmore Hall Foundation, Inc.

    5301 Tuckerman Lane

    North Bethesda, MD  20852-3385

    301.581.5136; fax 301.581.5201

    in office Monday-Tuesday-Thursday

    www.strathmore.org

     

    StarsLogo4C

     

    Support what you love. Strathmore Stars enjoy

    10% off Strathmore performance tickets, advance

    ticket purchase, discounts in the Shops at

    Strathmore and in Tea Room, and access to special events.

     

    From: Tessitura Development Forum [mailto:forums-development@tessituranetwork.com] On Behalf Of Kelley cole
    Sent: Thursday, July 18, 2013 2:52 PM
    To: Julie Hamre
    Subject: [Tessitura Development Forum] acknowledgements for single donations

     

    Trying to understand what is a "best practice" for length of time between when a single donation is received in the office and the # of days that the acknowledgement / tax letter is mailed to the donor.   Do you have a standard policy or guideline?




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Development Forum. You may reply to this message to post to the Development forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

  • The standard policy we strive for is 48 hours.

    Marie Kocher
    Development Assistant
    Kansas City Ballet
    500 W Pershing Rd
    Kansas City, MO 64108
    (816) 931-2232

    From: Tessitura Development Forum [forums-development@tessituranetwork.com] on behalf of Kelley cole [bounce-kelleycole6828@tessituranetwork.com]
    Sent: Thursday, July 18, 2013 12:51 PM
    To: Marie Kocher
    Subject: [Tessitura Development Forum] acknowledgements for single donations

    Trying to understand what is a "best practice" for length of time between when a single donation is received in the office and the # of days that the acknowledgement / tax letter is mailed to the donor.   Do you have a standard policy or guideline?




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Development Forum. You may reply to this message to post to the Development forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!
  • No formal best practice, but I try to keep it within 48 hours as well. If it is a large gift or a major increase, I have our Artistic Director, Board Chair or GM call them the day we receive it.