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Changing a Campaign after processing a contribution

Charlotte May
$organization

 

Hi all,

I am just wondering if anyone knows of a way of changing a campaign on Tessitura once the contribution has been processed.

I have amended the constituency to reflect the Campaign that I would like, but on the Contributions tab it still has the Campaign that I processed the donation to and I wondered if it is possible to change this retrospectively.

Kind regards,

Charlotte

 

 

 

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  • $organization
    Charlotte, 

    I perform an adjustment placing the amount of the contribution on-account, or refunding it, depending on the situation. Then I re-enter the contribution using "on-account" as the payment method. I still use the appropriate contribution date and such, then I add/copy any necessary notes regarding the contribution. The process for making adjustments to contributions is in the contributions help documentation on www.tessituranetwork.com.

    I hope this helps.

    Marie Kocher
    Development Assistant
    Kansas City Ballet
    500 W Pershing Rd
    Kansas City, MO 64108
    (816) 931-2232 x 1282
    mkocher@kcballet.org
    www.kcballet.org
    From: Tessitura Development Forum [forums-development@tessituranetwork.com] on behalf of Charlotte May [bounce-charlottemay7469@tessituranetwork.com]
    Sent: Thursday, July 11, 2013 3:01 AM
    To: Marie Kocher
    Subject: [Tessitura Development Forum] Changing a Campaign after processing a contribution

     

    Hi all,

    I am just wondering if anyone knows of a way of changing a campaign on Tessitura once the contribution has been processed.

    I have amended the constituency to reflect the Campaign that I would like, but on the Contributions tab it still has the Campaign that I processed the donation to and I wondered if it is possible to change this retrospectively.

    Kind regards,

    Charlotte

     

     

     




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Development Forum. You may reply to this message to post to the Development forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!
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  • $organization
    Charlotte, 

    I perform an adjustment placing the amount of the contribution on-account, or refunding it, depending on the situation. Then I re-enter the contribution using "on-account" as the payment method. I still use the appropriate contribution date and such, then I add/copy any necessary notes regarding the contribution. The process for making adjustments to contributions is in the contributions help documentation on www.tessituranetwork.com.

    I hope this helps.

    Marie Kocher
    Development Assistant
    Kansas City Ballet
    500 W Pershing Rd
    Kansas City, MO 64108
    (816) 931-2232 x 1282
    mkocher@kcballet.org
    www.kcballet.org
    From: Tessitura Development Forum [forums-development@tessituranetwork.com] on behalf of Charlotte May [bounce-charlottemay7469@tessituranetwork.com]
    Sent: Thursday, July 11, 2013 3:01 AM
    To: Marie Kocher
    Subject: [Tessitura Development Forum] Changing a Campaign after processing a contribution

     

    Hi all,

    I am just wondering if anyone knows of a way of changing a campaign on Tessitura once the contribution has been processed.

    I have amended the constituency to reflect the Campaign that I would like, but on the Contributions tab it still has the Campaign that I processed the donation to and I wondered if it is possible to change this retrospectively.

    Kind regards,

    Charlotte

     

     

     




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Development Forum. You may reply to this message to post to the Development forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!
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