Hello all,
Does anyone use an email marketing service like Mail2 or WordFly to send out emails thanking donors/members?
We currently post out a whole bunch of paper acknowledgements for all contributions, and I am sure there must be a better way.
I have experimented with doing a mail-merge into Outlook, but haven't found the end result to be very elegant considering the variety of different contributions (new/renewed/assigned memberships etc...).
I would love to hear about any out of the box solutions, or clever ideas to massage pretty acknowledgements into Outlook.
Best,
Nicholas
We use Wordfly to thank donors for online gifts under $250. I built a triggered email that goes out every morning to thank donors for gifts made the previous day. I can then check a constituent's promotions to see if they were sent the email. I do have to go through the acknowledgements I generate to remove letters for those people who've already received emailed acknowledgments, but the time and money saved by sending out the emails makes that extra step worth it to me. Setting up this triggered email was really simple and has saved us a lot of time, but I'm sure other people have better solutions.
Hope this helps,
Martha