Membership Renewal Issue

I would look at the Campaign that is associated to that contribution transaction and see if it has a Membership Org associated to it. It’s the Membership Org attached to the Campaign that creates a Membership when a Contribution is made.

From: Tessitura Development Forum [mailto:forums-development@tessituranetwork.com] On Behalf Of Mindi Haines
Sent: Tuesday, 18 June 2013 1:18 AM
To: Sandra Ashby
Subject: [Tessitura Development Forum] Membership Renewal Issue

I have been finding that an occasional membership renewal (contributed on the website) and processed the same as every other contribution is not triggering an actual membership. It is not recorded on the History page but you can see the contribution on the Contributions/Transactions pages? Does anyone have any suggestions to assist with this issue. I appreciate any help you can provide!

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Sandra-

The Campaign is set to the proper Membership Org. Any other suggestions? Thanks for your response!

This might be something for Support as now there are few other things to take into consideration

Sandra-

The Campaign is set to the proper Membership Org. Any other suggestions? Thanks for your response!

I would look at the Campaign that is associated to that contribution transaction and see if it has a Membership Org associated to it. It’s the Membership Org attached to the Campaign that creates a Membership when a Contribution is made.

From: Tessitura Development Forum [mailto:forums-development@tessituranetwork.com] On Behalf Of Mindi Haines
Sent: Tuesday, 18 June 2013 1:18 AM
To: Sandra Ashby
Subject: [Tessitura Development Forum] Membership Renewal Issue

I have been finding that an occasional membership renewal (contributed on the website) and processed the same as every other contribution is not triggering an actual membership. It is not recorded on the History page but you can see the contribution on the Contributions/Transactions pages? Does anyone have any suggestions to assist with this issue. I appreciate any help you can provide!

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Development Forum. You may reply to this message to post to the Development forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Development Forum. You may reply to this message to post to the Development forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Development Forum. You may reply to this message to post to the Development forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!