Adjusting a pledge?

Hi Rachel,

If it’s a pledge, then to adjust it, just reduce the pledge amount to 0.  You can only enter a negative amount if you are adjusting out a payment. 

Hope that helps.

T.C. Brown

Database Administrator

412.392.4834

Hi all- I'm fairly new to this, so I apologize if this has been asked before.

I entered a $1,000 pledge yesterday under a youth programs membership, but found out later that the patron wants to change to an individual annual membership. I've tried several times to change the membership campaign by doing a typical adjustment, but it's not working. I keep getting a message that says I can't enter a negative value in the payment field. Help!

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Hi Rachel,

If it’s a pledge, then to adjust it, just reduce the pledge amount to 0.  You can only enter a negative amount if you are adjusting out a payment. 

Hope that helps.

T.C. Brown

Database Administrator

412.392.4834

Hi all- I'm fairly new to this, so I apologize if this has been asked before.

I entered a $1,000 pledge yesterday under a youth programs membership, but found out later that the patron wants to change to an individual annual membership. I've tried several times to change the membership campaign by doing a typical adjustment, but it's not working. I keep getting a message that says I can't enter a negative value in the payment field. Help!

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Development Forum. You may reply to this message to post to the Development forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!