Hi all- I'm fairly new to this, so I apologize if this has been asked before.
I entered a $1,000 pledge yesterday under a youth programs membership, but found out later that the patron wants to change to an individual annual membership. I've tried several times to change the membership campaign by doing a typical adjustment, but it's not working. I keep getting a message that says I can't enter a negative value in the payment field. Help!
If it was just a pledge, with no payment attached, I believe you can just adjust the pledge amount to zero and delete the payment schedule lines; you don’t need to touch the payment field.
Kendra
Kendra L. Struthers
Individual Giving Manager
Donor Concierge
Cincinnati Playhouse in the Park
(513) 977-2024
www.cincyplay.com
From: Tessitura Development Forum [mailto:forums-development@tessituranetwork.com] On Behalf Of Rachel Assi Sent: Thursday, April 11, 2013 10:31 AM To: Kendra Struthers Subject: [Tessitura Development Forum] Adjusting a pledge?
This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Development Forum. You may reply to this message to post to the Development forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!