Has anyone come across this note when making an adjustment to a Constituent's record? Essentially this gift is a straight $$ in and $$ out & unrestricted. If so, how did you fix it?
"The total paid does not match the total due"
Thanks!
Chrystie,
What type of adjustment are you making? For example are you trying to refund the money? Assuming you are in gift entry the error means the amount in the payments screen does not match the amount due under payment in the contribution tab of the contribution editor screen. What you are attempting to adjust changes the way you balance out the total paid.
-Andrea