Adjustment on an old pledge

First, you need to speak to your Finance department.  Unless you are on a cash basis, it is very likely these pledges are still being carried as a receivable and such from a financial/audit stand point they would have to be written off.      

So if you are on an accrual basis (pledges are revenue)  then talk to Finance an  at the end of the next period – reconcile the receivable balance for those accounts.  If you are cash basis you could cancel the balances with unique reason “Data Clean Up” or the like

Hello All,

Our company has a unique situation with some very old pledges. Due to data entry errors made over 4 years ago, we have some pledges that have remaining balances, even though we know for a fact that the donor has paid off their promised pledge. What appears to have happened is that contributions were entered in outside of the existing pledges, therefore leaving the original pledges unfulfilled. Unfortunately, there is money remaining on these unfulfilled pledges, so writing them (I believe) is not an option. Also, our Development director does not want these written off because they are not "write offs" in the financial sense. They are simply data entry errors.

When we try to run pledge billing, we have stacks of bills stating that there is a balance on these constituents' account, when we know for a fact that they have paid up fully.

My big question out of all of this mess is simply this: Are we able to make an adjustment on a very old payments? I would like to take the money off of the payments that were entered outside of the pledge and apply them to the balance.

We're trying to clean up some VERY MESSY data and we're starting here. We'd appreciate any input!

Thanks!

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Development Forum. You may reply to this message to post to the Development forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!