Adjustment on an old pledge

I have two options and if anyone has other options I’d love to know about them as well to discuss with my department for when issues such as these appear. Here goes…

One option is to back out each payment and place the money on account. Then apply each payment to the pledge and back date them to the original payment date. Make lots of notes explaining what you have done.

Another option is to reduce the original pledge. Assuming the pledge and each payment incorrectly entered outside of the pledge are all coded the same; then merely reducing the pledge could be an option. Again, make notes as to the reasoning for the reduction and then make notes that payments x, y, and z are all payments on the pledge.

You would also need to double check with your finance department to confirm where they have applied the various payments, just in case there are differences.

Thanks,

Hello All,

Our company has a unique situation with some very old pledges. Due to data entry errors made over 4 years ago, we have some pledges that have remaining balances, even though we know for a fact that the donor has paid off their promised pledge. What appears to have happened is that contributions were entered in outside of the existing pledges, therefore leaving the original pledges unfulfilled. Unfortunately, there is money remaining on these unfulfilled pledges, so writing them (I believe) is not an option. Also, our Development director does not want these written off because they are not "write offs" in the financial sense. They are simply data entry errors.

When we try to run pledge billing, we have stacks of bills stating that there is a balance on these constituents' account, when we know for a fact that they have paid up fully.

My big question out of all of this mess is simply this: Are we able to make an adjustment on a very old payments? I would like to take the money off of the payments that were entered outside of the pledge and apply them to the balance.

We're trying to clean up some VERY MESSY data and we're starting here. We'd appreciate any input!

Thanks!

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I have two options and if anyone has other options I’d love to know about them as well to discuss with my department for when issues such as these appear. Here goes…

One option is to back out each payment and place the money on account. Then apply each payment to the pledge and back date them to the original payment date. Make lots of notes explaining what you have done.

Another option is to reduce the original pledge. Assuming the pledge and each payment incorrectly entered outside of the pledge are all coded the same; then merely reducing the pledge could be an option. Again, make notes as to the reasoning for the reduction and then make notes that payments x, y, and z are all payments on the pledge.

You would also need to double check with your finance department to confirm where they have applied the various payments, just in case there are differences.

Thanks,

Hello All,

Our company has a unique situation with some very old pledges. Due to data entry errors made over 4 years ago, we have some pledges that have remaining balances, even though we know for a fact that the donor has paid off their promised pledge. What appears to have happened is that contributions were entered in outside of the existing pledges, therefore leaving the original pledges unfulfilled. Unfortunately, there is money remaining on these unfulfilled pledges, so writing them (I believe) is not an option. Also, our Development director does not want these written off because they are not "write offs" in the financial sense. They are simply data entry errors.

When we try to run pledge billing, we have stacks of bills stating that there is a balance on these constituents' account, when we know for a fact that they have paid up fully.

My big question out of all of this mess is simply this: Are we able to make an adjustment on a very old payments? I would like to take the money off of the payments that were entered outside of the pledge and apply them to the balance.

We're trying to clean up some VERY MESSY data and we're starting here. We'd appreciate any input!

Thanks!

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Development Forum. You may reply to this message to post to the Development forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!