Hi - has anyone been able to set this up? It would be great to get some advice on how this can be used and how we would start!
We have a team going to the Tessitura Conference so if you have experience in this it would be great to construct a meeting in order to get some more info.
Thanks
Dominique
Hi Dominique and Beth,
I would also be interested in meeting up with anyone at the conference who has TNew and is selling tickets to elevated events online. We tried to set it up last year as Beth mentions below, but I think we ran into some issues with TNew limitations and were not able to proceed. If you do decide to get together to discuss this with others, let me know!
Gina NapolitanoDevelopment AssociateKaufman Center
129 W. 67th St.New York, NY 10023P. 212 501 3356F. 212 874 7865kaufman-center.org
From: Tessitura Development Forum [mailto:forums-development@tessituranetwork.com] On Behalf Of Beth GillilandSent: Thursday, August 09, 2012 11:08 AMTo: Gina NapolitanoSubject: Re: [Tessitura Development Forum] Tessitura Event registration via Web
Dominique -
We are also interested in this as well. We have elevated events, some with a contribution portion, that are complicated to get setup online (we are, however, using TNEW).
I'm not sure whether or not you have that constraint, but for now we are considering proceeding with selling levels as price zones in an unseated auxiliary performance, then returning the seats to an on-account and processing as the elevated event as normal in the client. Using a performance allows us to set exact prices for levels, instead of the fill-in field for TNEW detailed contributions. Haven't actually implemented this yet, but we are currently doing some testing.
The majority of seats to our dinner events are not sold online, so this doesn't pose too big of an inconvenience for us, compared to the "convenience" for the customer. Plus, the On-Account money movement allows us a chance to track dollars for finance that need to move from our ticketing account to the elevated event.
Certainly, it would be nice if TNEW offered a direct sell to Elevated Event option... :) We really rely on Guest Names, Attendance, and Event Levels quite a bit at the moment...
If there are others working in TNEW this way, I'd certainly love to talk at TLCC!!
--------------BETH GILLILANDTessitura System Administratorbethgill@umich.edu734-615-9579 ofc734-276-4816 cellwww.ums.org // www.umslobby.org
From: Dominique Trotter <bounce-dominiquetrotter6343@tessituranetwork.com>Sent: 8/9/2012 6:27:19 AM
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Thanks all - please look out for my team from the Natonal Theatre, London - i've passed your names onto them!
Well this is fun... I just had a conversation about this yesterday with our Devo Operations Manager, Maria Corso (we'll both be at the conference).
We considered adding contribution types so that we could embed them in a link and pre-populate the giving amount. Gets a bit daunting when you consider the number of options for each donation amount - for example (and I'm making up numbers here...) Two seats at the $250 table, or one seat at the $500 table etc. Both of those would have to be different contribution types, and we'd still have to assign seats to them in an Elevated Event in Tess. It does give us the option to use a text field to capture guest names though, which is nice.
The other wrinkle is that all of those contrib types would then be available in the drop-down. Would be nice if we could hide some of them, but still use them in embedding fields in the url.
This is an interesting conversation though. Would love to chat at the conference.