I am looking for help with a pledge. The bulk of the pledge commitment has been met and there was a minimal amount remaining (difference due to sale of stock and the date of that sale) that our executive director wants to disregard. Writing off a pledge didn't seem to be the right approach so we attempted to adjust the gift. Now instead of having a balance of $160, the record shows $320 as an outstanding balance. Does anyone have any suggestions for how to fix our problem?
Thanks,
Jan Fry
Omaha Community Playhouse
Well the adjustment must have been done as an increase instead of decrease. As it sounds like you have several of these folks – you might want to look into the Cancel/Write-off Utility report in the Finance folder . You can use this write off or adjust a pledge down (Adjust mode) If you use the Adjust Pledge mode that will take the revenue from the fund code GL instead of writing the revenue off to the expense GL.
Work with it in TEST environment but I think you’ll find it the easiest for cancelling a large group of balances.
From: Tessitura Development Forum [mailto:forums-development@tessituranetwork.com] On Behalf Of Janet FrySent: Thursday, July 12, 2012 3:31 PMTo: McKinley, LeslieSubject: [Tessitura Development Forum] zeroing out the balance of a pledge
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Hi Jan,
I’m wondering if the payment was accidentally adjusted instead of the pledge. It would be one thing to check. For instance, if the original pledge was $1000 and after the stock gift the balance was $160, you would need to adjust the pledge amount to $840. If the payment was accidentally adjusted, you will need to adjust that payment back in and then adjust the pledge amount.
T.C. Brown
Database Administrator
412.392.4834
From: Tessitura Development Forum [mailto:forums-development@tessituranetwork.com] On Behalf Of Janet Fry Sent: Thursday, July 12, 2012 3:29 PM To: TC Brown Subject: [Tessitura Development Forum] zeroing out the balance of a pledge
In order to adjust down a pledge you would hit "adjust" then only modify the "Pledge Amount" field above the payment amount. Then adjust the pledge schedule so no more payments are set to be made on the pledge and it's fulfilled.
Thank you, that sounds like what happened.
Janet Reifler Fry
Development Coordinator
6915 Cass Street
Omaha, NE 68132-2649
402-553-4890x145
www.omahaplayhouse.org
"We enrich our community through great theatre."
Check out our BLOG at http://omahaplayhouse.blogspot.com/
From: Tessitura Development Forum [mailto:forums-development@tessituranetwork.com] On Behalf Of T.C. Brown Sent: Friday, July 13, 2012 3:50 PM To: Jan Reifler Fry Subject: RE: [Tessitura Development Forum] zeroing out the balance of a pledge