Hello all,
I am looking for a bit of wisdom on setting the Renew/Expire/Reinstate/Lapse dates for a Membership. If it can be done, then I am sure it would be very helpful to others.
I am trying to set the values in the Membership Organization so that:
I am sure that there is way to do this, but I can't seem to crack the logic.
Thanks everyone,
Nicholas
From: "Nicholas Hudson-Ellis" <bounce-nicholashudsonellis2615@tessituranetwork.com>To: bvarro@smm.orgSent: Thursday, May 17, 2012 7:41:34 AMSubject: Re: [Tessitura Development Forum] Membership Level Date Rule QThank you so much Beth and Kathy for the great responses :) I think the culprit may be the scheduled Membership Update Utility falling off the band wagon a week ago without anyone realizing. I am going to get a copy of the 'T_MEMB_UPDATE' table to confirm. From: Kathy MacGlashan <bounce-kathymacglashan5939@tessituranetwork.com>Sent: 5/16/2012 3:01:50 PMHi, We were looking at setting our lapsed period to 0 recently but found that it affected our membership renewal reports and notices. Once a membership is inactive, the reports won't pull those membership records. So, we manually change those expiration dates that are not correct. KathyThis message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Development Forum. You may reply to this message to post to the Development forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!
Thank you so much Beth and Kathy for the great responses :)
I think the culprit may be the scheduled Membership Update Utility falling off the band wagon a week ago without anyone realizing. I am going to get a copy of the 'T_MEMB_UPDATE' table to confirm.
From: Kathy MacGlashan <bounce-kathymacglashan5939@tessituranetwork.com>Sent: 5/16/2012 3:01:50 PM
Hi,
We were looking at setting our lapsed period to 0 recently but found that it affected our membership renewal reports and notices. Once a membership is inactive, the reports won't pull those membership records. So, we manually change those expiration dates that are not correct.
Kathy
Hi Beth,
When we set the membership lapsed period to 0 we were unable to run the Membership Renewal Notices report to generate renewal letters after the memberships had been inactivated. Only memberships in active or lapsed status are selected in this report, as far as I know. Do you use this report for your renewal letters? Also, we noticed that the membership NRR status would be "New" upon renewal and this throws off the statistics when reporting New, Renewing & Reinstated memberships. Am I missing something?
Thanks,
I can confirm that the MUU was not running, hence the strange behaviour of the Membeship Initation dates. I'm going to pinch Beth's tip about having an email sent as part of the report schedule.
Thanks everyone :-)