Hi!
Is there a way to track any changes and/or updates to specific constituent records? Ideally, it would be great if users could create a list of specific accounts and receive notification whenever any changes are made to an account on the list. I would like to be able to track certain prospects' ticket or subscription purchase, as well as any changes to addresses, contact level (email still ok?), etc.
Do any other development people have ways that they track specific constituent records?
Thanks!
Alexis
I've previously created a bespoke report that tracks entries in the T_AUDIT table and then had a nightly scheduled report sent. One of the report parameters was to look for records changed where the constituent had a particular constituency. The problem is, the T_AUDIT table has a lot of things not tracked.
I believe this will be a lot easier in v11 where custom hooks (similar to a trigger on a table - not allowed in versions<= v10) can be created for almost any change/update.
Would be happy to hear anyone else's suggestion too........