I'm new here, so please excuse me if this has already been discussed. When you have duplicate records and one has only the wife's name (the record to be "kept") and the other has husband and wife's names (the record to be "deleted") and you schedule a merge, why is the husband's name NOT merged into the "kept" record? The logical conclusion for a merge of duplicate records is that all "unique" information will end up in the "kept" record, yet I am not seeing this happen. Can anyone explain if (a) I'm doing something wrong, or (b) if this is a software glitch that needs to be rectified?
Bonny, Colorado Ballet
Hey all,
Bonny also emailed me directly (which I saw before this forum post) and I answered privately with pretty much the same information you’ve all done such a great job of providing here. So I just wanted to let you all know that I didn’t ignore Bonny, and say thanks for being such a great community!
Kevin Sheehan
Senior Documentation & Learning Resources Specialist
Tessitura Network
+1 888 643 5778 x 329
ksheehan@tessituranetwork.com
Thanks everyone, for your suggestions. We will handle this manually until V11 is released.