Hi all,
I'm trying to wrap my head around micro and macro trending, and I want to confirm a pesky detail. My interpretation is that if the membership falls of out "renew" status, both the micro and macro trend will show as "new." Is that correct? This would mean that memberships which are renewed "late" (eg while in the reinstate period) will show as "new" in the micro and macro trend columns.
Yes? No? Sorry to be dense about this, but we've been having issues with our NRR statuses and inception dates, so I can't really assume anything based on my data at this point.
Thanks, all!
Beth