Hi everyone,
How does your organization record Capacity Estimates in Tess? I'm having problems figuring out where to store the Capacity Estimates that I do for our $50K+ level suspects/prospects. In an ideal world, I would like to be able to attach the Estimates to accounts and then use it for list pulls.
Note: We have done WealthEngine screenings in the past, and I read through the Forum posts and replies on inputting WE info into Tess, and that isn't what we're looking to do here.
Any ideas?
Genna Davidson, Arena Stage Research Associate (202-600-4028)
Hi Genna,
We did some thinking on this over the summer, and one thing we are considering (thought we haven't done it yet) is creating a Capacity attribute which would contain a number of capacity ranges in the values drop down. So, for attribute Capacity, we might have value options like $25,000-$49,999, $50,000-$100,000, etc...
If your estimates are more specific, this might not work, but its a thought!
Best,
Rhealyn,
Membership Programs Manager, AT&T Performing Arts Center
Thanks Rhealyn. That is an option the Tess Administrator here mentioned to me. Glad to hear someone else is hoping to implement a system like that too. We were also considering a custom view; is that something you took the time to look into?
We have considered both Attributes and Rankings (on the research tab) for this information, but we haven't made a decision just yet.
I look forward to hearing what you decide!
Genna,
We did a wealth screening back in 2005 and put that data (a capacity number and a ranking of sorts) into attributes. In 2007 we did another wealth screening as part of a special campaign. At that time we set up a special moves management systems to track everything so I created a custom tab to enter things like "estimated capacity", "affinity" , High/medium/low gift estimates" etc. - basically things that were solicitation related but didn't fit in solicitations.
That campaign is now over so I have modified our custom tab and moved the data from the 2005 wealth screening into it. So now our custom tab contains the special campaign solicitation information plus info from both weath screenings.
The nice thing about the custom tab is that I was able to put in short descriptions about the weath screenings and the dates of the screenings (I also have a help document with more detail). I like to imagine that its 5 years in the future and there is an entirely different staff looking in our database.Dale
I would like to "second" the idea of using a custom tab. The descriptions that Dale describes have been so helpful to us over the years to help new staff understand at a glance what they are looking at. Also, we have secured the tab so that Dev staff can see it, but no one else in the organization. We didn't really like the idea of capacity indicators being too visable to folks (and therefore have the potential to be completely misinterpreted without context).
Good luck - Erin
Thank you to everyone for posting responses here!!! I really appreciate it.
Hi Dale,
Thank you for your response to my post. You have some real insight into how to use this aspect of the software. That rocks! I get the general idea of your system, but I'd love to know more detail. Would you be willing to have a brief phone conversation about it? I would jump at the chance to ask you some specific questions and then I can post what I've learned so other might share in that conversation too. Let me know!
Genna