Never before seen message entering pledge

Hi everyone.  We've just encountered a situation that we've never had before.  Devo is trying to enter 2 different pledges in the amounts of $5,000 and $3,000 with 12 monthly scheduled payments.  When trying to schedule the payments, a message is appearing that in order to schedule payments, the pledge amounts must be over $5,000.  I've never had this issue before and have no idea of what to do to fix it.  I'm assuming there is a setting somewhere for this that I should be able to change, but I can't find where that might be.  Does any one out in Tessitura Land have an ideas for me?

Teresa

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  • Hey Teresa,

    I don’t know for sure as I’ve never encountered this error myself, but I believe someone previously posted to check the “min pldg pmt” amount in the Campaign where you are trying to book the pledge.

    Best,

    Amber

     

    Please update your records to include my new e-mail address: AAlbert@SCFTA.org
    _______________________________________________________

    Amber Albert Newsome

    Manager of Special Campaigns
    Segerstrom Center for the Arts

    600 Town Center Drive, Costa Mesa, CA 92626

    T (714) 556-2122 x 4259   F (714) 755-2712
    E AAlbert@SCFTA.org

    P Please consider the environment before printing this email.

     

    From: Tessitura Development Forum [mailto:forums-development@tessituranetwork.com] On Behalf Of Amanda Freeman
    Sent: Friday, January 20, 2012 11:02 AM
    To: Amber Albert
    Subject: Re: [Tessitura Development Forum] Never before seen message entering pledge

     

    Maybe the campaign has a min pledge pmt set to $5000?

    From: Teresa Dean <bounce-teresadean9276@tessituranetwork.com>
    Sent: 1/5/2011 4:02:11 PM

    Hi everyone.  We've just encountered a situation that we've never had before.  Devo is trying to enter 2 different pledges in the amounts of $5,000 and $3,000 with 12 monthly scheduled payments.  When trying to schedule the payments, a message is appearing that in order to schedule payments, the pledge amounts must be over $5,000.  I've never had this issue before and have no idea of what to do to fix it.  I'm assuming there is a setting somewhere for this that I should be able to change, but I can't find where that might be.  Does any one out in Tessitura Land have an ideas for me?

    Teresa




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Development Forum. You may reply to this message to post to the Development forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!



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Reply
  • Hey Teresa,

    I don’t know for sure as I’ve never encountered this error myself, but I believe someone previously posted to check the “min pldg pmt” amount in the Campaign where you are trying to book the pledge.

    Best,

    Amber

     

    Please update your records to include my new e-mail address: AAlbert@SCFTA.org
    _______________________________________________________

    Amber Albert Newsome

    Manager of Special Campaigns
    Segerstrom Center for the Arts

    600 Town Center Drive, Costa Mesa, CA 92626

    T (714) 556-2122 x 4259   F (714) 755-2712
    E AAlbert@SCFTA.org

    P Please consider the environment before printing this email.

     

    From: Tessitura Development Forum [mailto:forums-development@tessituranetwork.com] On Behalf Of Amanda Freeman
    Sent: Friday, January 20, 2012 11:02 AM
    To: Amber Albert
    Subject: Re: [Tessitura Development Forum] Never before seen message entering pledge

     

    Maybe the campaign has a min pledge pmt set to $5000?

    From: Teresa Dean <bounce-teresadean9276@tessituranetwork.com>
    Sent: 1/5/2011 4:02:11 PM

    Hi everyone.  We've just encountered a situation that we've never had before.  Devo is trying to enter 2 different pledges in the amounts of $5,000 and $3,000 with 12 monthly scheduled payments.  When trying to schedule the payments, a message is appearing that in order to schedule payments, the pledge amounts must be over $5,000.  I've never had this issue before and have no idea of what to do to fix it.  I'm assuming there is a setting somewhere for this that I should be able to change, but I can't find where that might be.  Does any one out in Tessitura Land have an ideas for me?

    Teresa




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Development Forum. You may reply to this message to post to the Development forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!



    Privileged And Confidential Communication. This electronic transmission, and any documents attached hereto, (a) are protected by the Electronic Communications Privacy Act (18 USC §§ 2510-2521), (b) may contain confidential and/or legally privileged information, and (c) are for the sole use of the intended recipient named above. If you have received this electronic message in error, please notify the sender and delete the electronic message. Any disclosure, copying, distribution, or use of the contents of the information received in error is strictly prohibited.
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