memberships help requested

Former Member
Former Member $organization

Hello everyone,

Please help!

I've got a big problem here, as we have had memberships set up in Tessitura, but not really paid attention to its functionality, both in contributions and in campaign structure, and how this greatly affects what level Tessitura believes the constituent is in.  We are finally really working with it for real, but have discovered that our past two years of records are a bit of a mess.

Basically the main issue that needs to be resolved for past years is that our Individual Giving campaign was a catch all for both contributions that go towards a membership, as well as other funds that are not membership applicable.  So, of course this is a main reason why our records are way off.  I have started a separate Membership campaign to resolve this going forward, and removed the Membership Group association from the regular Individual Giving campaign.

Ideally I would love to be able to delete the historical Membership fields in each Constituent record and then manually re-enter memberships with contribution values that only apply to memberships based on information in the constituents' contribution tabs, and then use the regular contribution-driven functionality going forward from here for future membership tracking.

Questions of course are:  Is this possible?  If not, what course of rectifying the situation do you recommend?  Would a future run of the Membership Update Utility for this date range affect any repair work done?

Any ideas are greatly appreciated.

Thanks,

Duane

Parents
  • Yup!  I'm going to chat with Duane about this today and see if he might prefer to keep the memberships tied to the contributions.  If so, I have (rough) directions on how to do that, as we must do it semi-regularly to fix various errors; if others are interested in those instructions, just let me know!

    Beth

    * * * * *

    Showing for the very first time on the Omnitheater’s 90-foot domed screen, Hubble will take you on an awe-inspiring tour of the cosmos.  Make plans to see it today, and marvel at the great wonders that the Hubble Space Telescope has revealed.  For more information and a trailer, visit www.smm.org/hubble.

    Elizabeth A Varro
    Membership Manager
    Science Museum of Minnesota
    (651) 265-9829


    From: "Lucie Spieler" <bounce-luciespieler8144@tessituranetwork.com>
    To: bvarro@smm.org
    Sent: Thursday, November 18, 2010 7:16:50 AM
    Subject: RE: [Tessitura Development Forum] memberships help requested

    We converted a few years of membership information into Tessitura at Florida Grand Opera and ended up deleting everything that wasn’t current because there were too many issues to fix easily.

     

    Using Tessitura, fixing memberships means fixing your campaign setup so that gifts to the appropriate campaigns trigger the memberships you want, and then re-entering contributions (first deleting the incorrect memberships on the History/Memberships screen) so that they show up attached to the proper memberships. If you delete and add a membership on the History/Memberships screen without redoing the contribution, you can get the level right, but the reference to the contributions that are triggering the membership won’t be in the record, and the inception date of the membership, if it started before the current period, won’t be accurate either.

     

    When we started with Tessitura (we’re in our sixth season) I didn’t have a clue how to use SQL to fix things. I am more adventurous now; and you can do a lot with membership records on the back end to shape them up.

     

    Lucie

    ________________

    Lucie Spieler

    IT Development and Training Manager

    Florida Grand Opera

    8390 NW 25th Street

    Miami, FL 33122

    305-854-1643 ext 1521

    www.FGO.org

     




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Development Forum. You may reply to this message to post to the Development forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

Reply
  • Yup!  I'm going to chat with Duane about this today and see if he might prefer to keep the memberships tied to the contributions.  If so, I have (rough) directions on how to do that, as we must do it semi-regularly to fix various errors; if others are interested in those instructions, just let me know!

    Beth

    * * * * *

    Showing for the very first time on the Omnitheater’s 90-foot domed screen, Hubble will take you on an awe-inspiring tour of the cosmos.  Make plans to see it today, and marvel at the great wonders that the Hubble Space Telescope has revealed.  For more information and a trailer, visit www.smm.org/hubble.

    Elizabeth A Varro
    Membership Manager
    Science Museum of Minnesota
    (651) 265-9829


    From: "Lucie Spieler" <bounce-luciespieler8144@tessituranetwork.com>
    To: bvarro@smm.org
    Sent: Thursday, November 18, 2010 7:16:50 AM
    Subject: RE: [Tessitura Development Forum] memberships help requested

    We converted a few years of membership information into Tessitura at Florida Grand Opera and ended up deleting everything that wasn’t current because there were too many issues to fix easily.

     

    Using Tessitura, fixing memberships means fixing your campaign setup so that gifts to the appropriate campaigns trigger the memberships you want, and then re-entering contributions (first deleting the incorrect memberships on the History/Memberships screen) so that they show up attached to the proper memberships. If you delete and add a membership on the History/Memberships screen without redoing the contribution, you can get the level right, but the reference to the contributions that are triggering the membership won’t be in the record, and the inception date of the membership, if it started before the current period, won’t be accurate either.

     

    When we started with Tessitura (we’re in our sixth season) I didn’t have a clue how to use SQL to fix things. I am more adventurous now; and you can do a lot with membership records on the back end to shape them up.

     

    Lucie

    ________________

    Lucie Spieler

    IT Development and Training Manager

    Florida Grand Opera

    8390 NW 25th Street

    Miami, FL 33122

    305-854-1643 ext 1521

    www.FGO.org

     




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Development Forum. You may reply to this message to post to the Development forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

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