I've been looking through the TNew documentation, and can't find anything about this and am wondering if anyone has found a way to have TNew auto calculate an add on donation for the ticket buyers credit card fees. We are seeing this with other non-profit, and would like to explore setting it up on our site.
Thanks for help.
Hi Toni thanks for posting - it could be worthwhile cross-posting to the TNEW community group? Hopefully you'll receive a response over there.- Gill Tasker, Community Manager
Hi Toni,
We were unable to figure out how to do this and we created a kind of workaround, but it's not perfect.
In our CART on TNEW we have a button that says Click to donate 3% to offset CC Processing Fees
I will help cover 3% credit card transactions so that 100% of my donation can support the Conservatory's mission and programs
This takes them to another donation page where we have autocalculated some popular donation amounts with the amount to donate on buttons - they click the button and it loads into the cart. Example: $50 donation = $1.50
If you want to see how this looks
cart.fpconservatory.org/.../annualfund
We have a system setup for this, but it utilizes Tessitura's LWP_VALIDATE_CART procedure which does require some SQL coding. We are still on V15, but if you are on V16 its still doable, but it would be setup different. We setup a custom form field on all these donation pages asking if they want to increase their total by 3% to help cover credit card/processing fees. If the box is checked, then the LWP_VALIDATE_CART procedure increases their total by 3%, $100 to $103, $500 to $515 etc. The extra money is all considered a part of their donation and is what they are recognized for on their tax letters.I do like Laurel's idea though too. If you create more alternate giving pages with different suggested donation amounts and then just link to those pages instead of doing a checkbox, you could do that all with the features you can setup from the Tessitura application.