Hello,
We're testing out the use of AUX items in TNEW to sell tickets to our Gala. The idea would be to sell tickets to a shell performance, return the purchase to an On Acct payment method, then use the amount to process the contribution.
Has anyone has found a way to automate the return of the ticket purchase? If we can automate that part, then there won't be any additional work for our team. I thought maybe the Event Cancellation Utility could be used, but that would release those seats and we might potentially oversell if those seats become available again. Does anyone know of a way we can stop a ticket that has been purchased and returned from being sold again--essentially placing a blackout hold on the returned seat so it can't be bought again? Maybe there's an easy way to do this, but if there is, I'm not aware of it.
I'm also open to better ways to sell the EE tickets online, but we're trying to avoid the contribute1/2 pages.
Thanks in advance.
Michael Dorsey
Fun...we do the same thing. We call it the "up & over". Unfortunately, I do not have any tricks to help, but following along to see what may come from your topic.
If you use Donate2, I have heard that a future "Form" is coming soon that allows for the ticket sale portion to go directly against a specific performance (at fair market value) using price types and setting PAH/Mobile tickets. The remaining value (donation above FMV) is entered separately as a Contribution into the system. Everything is done in one order and automatically. This could help!
EXAMPLE:
https://event.amazeum.org/ungala-enhanced
Thanks, Mark! We did just switch to Prospect2, but are not using Donate2 at this time. We are considering it for future seasons. This looks much cleaner than the clunky contribution type dropdown on the group contribution pages in TNEW. Hopefully we can find an easy--or at least as easy as possible--solution so we can go this route in the meantime.