The Australian Ballet are currently doing some research into pledges, scheduled payments and scheduled payment plans.
Some questions we have initially are:
– What percentage of pledges does your organisation write off each year?
– Can you provide a dropout rate of those constituents who are on a scheduled payment plan?
– What is the percentage of failed credit card transactions via scheduled payments and scheduled payment plans?
We would value your input. Any ideas or experiences that you could share would be appreciated.
Cheers, Melissa