Hi, I'm trying to update one of the Plans in our V15 Tessi and when I try, it greys out all the records on the list and says they're uneditable. I can recreate and add the same plan but then there are two of them - dupes. All I'm trying to do is update the designation. Does anyone know how to do this?
Hello Marisol!
This is Iliana with Tessitura Network Support. We’re happy to assist you with this question. I’ve created a Support ticket where we’ll work with you to find a resolution to this question. We’ll also relay our findings from that ticket in this forum post, but if you have any other questions or concerns in the meanwhile please let us know.
Warm regards,
Iliana