Accidentally entered contribution into Ticketing Batch

Hello -

  I added a contribution to a ticket batch and it won't let me delete it and re-enter it into the Development batch. Is there anyway to delete it?

Parents
  • Ticket batches are typically Uncontrolled, while Development batches are Controlled, meaning that contribution went "live" the moment you clicked save. I believe you'll have to remove it while still in a ticketing batch, and then add it in while in a Development batch. I would first call up your friendly Finance people and confirm before you do so, as they're the ones that will have to deal with any wonky-ness created by this. It happens and can be fixed! 

Reply
  • Ticket batches are typically Uncontrolled, while Development batches are Controlled, meaning that contribution went "live" the moment you clicked save. I believe you'll have to remove it while still in a ticketing batch, and then add it in while in a Development batch. I would first call up your friendly Finance people and confirm before you do so, as they're the ones that will have to deal with any wonky-ness created by this. It happens and can be fixed! 

Children