Does anyone offer an option for donors to cover the cost of credit card processing for online donations?
If so, how?
Keri,
We do but I have no idea how they set it up. Take a look at our donation page at: https://my.broadwaysacramento.com/donate/contribute1
Sally Slocum | Director of Ticketing & Analytics
Broadway Sacramento | Broadway at Music Circus & Broadway On Tour
1419 H Street, Sacramento, CA 95814 | P: 916-557-2774 | F: 916-557-2775 | broadwaysacramento.com
Formerly California Musical Theatre
Thanks, Sal. Glad to see you still here.
That was how I was thinking of doing it without getting too involved. Do you happen to know how they record the income for the extra 3%? For instance, do they still record it as contributed income, or do they apply it as a fee somehow? If Yvonne is still around I could pick her brain.
Hi, Keri! We use a "Donor Paid Credit Card Fees" Fund for the extra. Our Finance Dept "charges" us for credit card fees so to offset that we set up the new GLs/Fund so we can have an accurate accounting. Two funds totaled together for receipting. Holler if you need any other info! Take care!
Thanks Yvonne! I like the idea of using a separate Fund for the extra. When you do your receipting, did you create a custom report to get the two Funds to pull into one letter as one total, or are you manually combining the two letters/totals?
When there's just one or two gifts per week I'm using the regular acknowledgement report files and just manually adjusting the amount before merging. But in the past month we've had weeks where there are quite a few (thankful for abundance of gifts!) I created a List Manager file that totals the gifts for the week and I use that column in the merge.
That makes sense, thanks! I'm always wondering if others have found shortcuts or ways to do basic stuff that I don't know about! Thanks for the info and hope you stay well.
Yes. The donor is increasing their contribution to cover our fees. They aren't paying fees themselves.