Gen Ack Report - headers are missing. Please help!

Hi everyone,

For an unbeknownst reason to me, whenever I save our Gen Ack Report as an Excel spreadsheet (for a mail merge) the headers a missing.

Could someone please help me by letting me know what the official header names are (in left to right order) and I guess it would just be a matter of copying and pasting this to my spreadsheet every time that I have to send out acknowledgement letters.

Or does somebody know why this is and perhaps I could then change the settings from the backend of Tessitura?

I appreciate all the help I can get!

Thanking you in advance,

Katherine Chien

 

  • Hi Katherine

     

    When you Save As, on the window that opens where you choose the file type (in this case Excel), there’s a checkbox that says Include Data Labels. When you check this box this will include the column headings. However, if you do have this box checked and the column headings are still missing then please open a support ticket.

     

    Cheers

    Sandra

     

    From: Tessitura Development Forum [mailto:forums-development@tessituranetwork.com] On Behalf Of Katherine Chien
    Sent: Monday, 3 May 2010 12:27 PM
    To: Sandra Ashby
    Subject: [Tessitura Development Forum] Gen Ack Report - headers are missing. Please help!

     

    Hi everyone,

    For an unbeknownst reason to me, whenever I save our Gen Ack Report as an Excel spreadsheet (for a mail merge) the headers a missing.

    Could someone please help me by letting me know what the official header names are (in left to right order) and I guess it would just be a matter of copying and pasting this to my spreadsheet every time that I have to send out acknowledgement letters.

    Or does somebody know why this is and perhaps I could then change the settings from the backend of Tessitura?

    I appreciate all the help I can get!

    Thanking you in advance,

    Katherine Chien

     




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Development Forum. You may reply to this message to post to the Development forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

  • Thanks Sandra,

    Just noticed the checkbox and mine was un-ticked.

    Ticked it...and...lo and behold it worked!

    Cheers,

    Katherine Chien

     

  • Katherine,

     

    When you are in the screen for saving a report as Excel, there is a checkbox that says something like “include header information” or something like that. When you save it and then open the excel file, your column headers should then populate on the sheet. From my experience, once this box is checked, it will remain checked. If you uncheck it at any time, it will remain unchecked. Hope this helps.

     

    Marie Kocher

    Development Assistant

    Kansas City Ballet

    1616 Broadway

    Kansas City, MO  64108

    (816) 931-2232 x 1310

    www.kcballet.org


    From: Tessitura Development Forum [mailto:forums-development@tessituranetwork.com] On Behalf Of Katherine Chien
    Sent: Sunday, May 02, 2010 9:27 PM
    To: Marie Kocher
    Subject: [Tessitura Development Forum] Gen Ack Report - headers are missing. Please help!

     

    Hi everyone,

    For an unbeknownst reason to me, whenever I save our Gen Ack Report as an Excel spreadsheet (for a mail merge) the headers a missing.

    Could someone please help me by letting me know what the official header names are (in left to right order) and I guess it would just be a matter of copying and pasting this to my spreadsheet every time that I have to send out acknowledgement letters.

    Or does somebody know why this is and perhaps I could then change the settings from the backend of Tessitura?

    I appreciate all the help I can get!

    Thanking you in advance,

    Katherine Chien

     




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Development Forum. You may reply to this message to post to the Development forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!