Hello, some of our users have discovered a possible change to the way manual updates to membership levels takes place in Tessitura, and I was wondering if anyone else had noticed the same behavoir. I couldn't find anything in the release notes that would lead me to believe that it changed due to a version upgrade.
The change...
When on the Members area of the Constituent History tab, previously the LEVEL in the header (green area) would only change via the over-night scripts if the level field was manually changed below. However recently they started to notice that changing the recog amount field will change the level as well (after the script runs) and then over-ride the level to the new code.
Nothing has been changed to the script, so we're not sure why this behavoir has changed.
Has anyone noticed similar behavoir recently?
Porter Venn (San Francisco Opera)