We are using an Elevated Event for our big gala in January and, for the first time, have a ticket cost which includes a donation, which could be eligible for Gift Aid. The event is set up with deductible and non-deductible amounts, and the relevant fund has the right GA type. Because we are not issuing tickets ahead of time, the payments are going through as a contribution with a designation of being a ticket (we have other designations for donations, sponsorships etc). However, Tessitura is not recognising the non-deductible amount and calculating GA on the full ticket cost rather than just the donation. How can we get Tess to recognise the split and create GA on just the donation?
Hi Sally,
The levels tab on the elevated event contains non ded amt fields where you can put the amount. For example we have a table price of $2,750, non deductible amount of $1,000 and then the deductible amount is calculated automatically. The non deductible amount and fully paid amount appears on our tax receipts. Hope that helps.
Hi Lyn,
Yes, we have those set up in the Elevated Event, as per the below snip:
However the GSV amount is not showing in the Transactions tab of the indivdual:
So Tessitura is calculating GA on the full amount rather than just the donation element. There is clearly a step we are missing, we just don't know what it is!
Sally