Hey everyone,
I've been trying to get the hang of setting up acknowledgements in Tessitura for the first time, but I'm currently facing some problems. I decided to jump in and try my hand at getting things set-up in our system and I believe that I have the hang of it when it comes to manually adding contributions into Tessitura and adding an acknowledgement from there. However, we have a daily Contributions Utility Import that we'll be using and we already have a good amount of gifts uploaded into our system from that. The issue is that I realized I don't know how to set up our acknowledgements, so that it'll automatically tag each gift we receive and allow me to pull the Print Acknowledgement Letters with those accounts/gifts in them when they're uploaded via the Utility Import.
My question to you all is, does anyone here do a regular import into Tessitura this way and if so, how did you make it so that each account gets marked with an acknowledgement letter? Or is there not a way to do that?
I'm a bit lost right now and would appreciate any guidance!
-Natalia
If I remember correctly, there's a column in the TR_IMPORT_CONTRIBUTION_SET system table called "Ack Letter Mode" that you can set to "Use Ack Rules".
Thank you, Maery! I didn't know about that system table before, but it looks like it's definitely apart of what I needed. I'll go ahead and start editing in there to see if I can make what I need happen!
Feel free to reach out to me at msimmons@motopera.org if you have further questions -- acknowledgement rules and importing contributions are two things I'm very familiar with.