Direct Debits - please help!

Hi Alison,

The batch that you need to keep open is the one that is created when you run the DD file to send to the bank, you just leave it open until the rejections have been removed. So I think you are fine…

Gary

Hello everyone

We're just about to start using Direct Debits and are all ready to go with pulling a file for transmission later this week. However... I have closed batches (and even posted one) that I've entered DD pledges into and I think they need to stay open/held. EEK!

Does anyone have any advice on what problems this may cause and what, if anything, I can/shoudl do to rectify my mistake?

Any help greatly appreciated!

Thanks, Alison

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