Credit card fee to donors

Lindsay Chard $organization over 7 years ago

Hi Everyone-

Are there Development departments out there that are offering online donors the option of covering credit card fees themselves, and if so, how does it work? Our ED is interested in exploring this, so I am doing research on how it might work in Tessitura. My initial concern is that it would be difficult to separate the covered free from the donation itself, and make reporting a bit of a nightmare. Our org uses Vantiv as credit card processor, we are on TNEW 7, and Tess 14.1 (upgrading to v 15 this summer).

Thanks in advance!

Lindsay Chard

Parents

Erica Leung Lawless $organization over 5 years ago

You’ll definitely need to get Tessitura’s assistance in helping with the setup. It’s $62/month for up to $20k in donations. Obviously it’s more if you think you’ll be processing more than that. For us, that would be a GREAT problem to have! @Keri L. Noerrlinger might have some insight on how involved you’ll need to be with the Tess implementation. We haven’t finished ours so I can’t really speak to it yet.
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Erica Leung Lawless $organization over 5 years ago

You’ll definitely need to get Tessitura’s assistance in helping with the setup. It’s $62/month for up to $20k in donations. Obviously it’s more if you think you’ll be processing more than that. For us, that would be a GREAT problem to have! @Keri L. Noerrlinger might have some insight on how involved you’ll need to be with the Tess implementation. We haven’t finished ours so I can’t really speak to it yet.
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Sabina Spilkin $organization over 5 years ago in reply to Erica Leung Lawless

THANK YOU!
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