Hi there,
We are about to do a significant donor survey. I'm wondering how other orgs record survey data into Tessitura? Currently we cut and paste all answers (from survey monkey) into a CSI, does anyone else have other methods that are working well?
Thanks!
Brooke
Hi Brooke,
We are starting to look at doing surveys and recording responses back into Tessitura constituent records for analysis so I'll be keeping an eye out for responses to this thread.
I did today look at SurveyGizmo which spits survey responses in real time into a Google Sheet as people fill your survey out. Or the data can be sent as an Excel spreadsheet, on a schedule, to recipients at your organisation for transfer into Tessitura on some basis. There are some other more advanced options for getting the data into Tessitura.
Survey Gizmo (like Survey Monkey) allows for the adding of custom values (e.g., their Tessitura constituent ID). You simply add the customised variables to the URL you send to customers to invite them to take the survey: e.g.,
www.surveygizmo.com/.../my-survey?customer_no=64858421&perf_no=12859
That way, the responses could be linked back to the Tessitura constituent record if you find a way to import the data back into the Tessitura (impresario) database.
David