Hi there,
Does anyone know or have experience using the Pledge Billing Utility for reminders? Is that even possible without charging donors? I have been told it is but with all the research I've done -- I'm officially stumped.
We are trying to figure out going forward how to get better about sending reminders, to donors with open pledges, quarterly, semi-quarterly, and such. We started using the Pledge Balance Detail report, which is great for past pledges, but basically we would like to make this a more efficient process with future pledges so that the reminders are sent in more of a timely manner.
Would love to hear ideas!
Thank you!