We are revisiting our current system for benefit fulfillment. Our current system is to mail a welcome packet, featuring a 9" x 5.5" brochure (12 pages), membership card, and season preview CD to our new/reinstated donors daily. This brochure outlines our benefit levels and has some small articles featuring members of our organization. We are looking into the possibility of sending these less frequently, and moving to a digital delivery of these materials. We would love to learn more about what other Tessitura organizations are doing!
Apologies that the "Poll" function isn't working, so feel free to copy/paste below to answer the question.
Do you have a "welcome packet" that you send to donors? Y / N
If Yes, do you mail these, send via email, or both? Mail / Email / Both
How often do you send these? Daily / Weekly / Monthly / Quarterly / Yearly
If mail, what are the dimensions of your piece? How many pages?
What position fulfills these benefit mailings in your organization?
If you have any questions about our process, I'm happy to answer them or brainstorm new ideas. Thanks for your participation!
Alyssa SaintDonor Services Data ManagerSan Francisco Operap 415.551.6243 | asaint@sfopera.com