We have had a mistaken order processed in contributions that we need to reversed. Is there a way to do this in Tessitura?
Hi Brian,
You need to adjust the contribution down to zero.You can find information about doing this in the Contribution Processing documentation which you can access with the link below.Adjustment documentation starts on page 61.
Link wasn't working.
Try this
http://www.tessituranetwork.com/~/media/Documentation/Development/Contribution_Processing.ashx
Thanks Ryan!