Membership Auto Renewal - Monthly Recurring Payments

Hello All,

Our Development Office would like to implement a monthly recurring donor giving payment plan to allow for credit card payments online.

I would love to hear from those who have used the Membership Auto Renewal process or have employed another way. Below are questions we have:

1. Pros and cons of the process (ie. time-consuming processes of pledge entries)
2. Do you use a 12-month payment schedule?
3. Set-up recommendations
4. How do you handle expired credit card payments

Thank you kindly for all who can provide feedback.

Darnell Graham

Database Specialist

American Repertory Theater

darnell_graham@harvard.edu