Hello,
Does anyone have suggestions for the best way to report on contributions that come in with ticket or package orders? We process gifts online through TNEW and through the box office (mail/phone/in person) with ticket and subscription orders. We've started using specific source codes for gifts that come in with ticket purchases, but does anyone know of an easier way to see the percentage of orders that contain contributions? It would also be great to be able to isolate those contributions to see those that are over/under a certain dollar amount.
Thanks!
Leslie
Hi Leslie,
We used to have a similar process, but the time it takes to do that work I felt was higher than the value.
About a year ago we switched our Tnew web gifts to write directly to a fund. This means that it captures the same data that the ticket order captures. We have a generic "Online Transaction" source for for web transactions and the worker shows up as "Web API." I was pleasantly surprised this year by our subscription renewal period - because fixed packages receive a rollover order, the contributions all have the same subscription source description which was terrific to capture.
I've been very happy with this new system and especially happy at how much staff time we save by letting these transactions take care of themselves rather than being manually entered.
Best,Megan
Seattle Symphony