Hello,
Does anyone have suggestions for the best way to report on contributions that come in with ticket or package orders? We process gifts online through TNEW and through the box office (mail/phone/in person) with ticket and subscription orders. We've started using specific source codes for gifts that come in with ticket purchases, but does anyone know of an easier way to see the percentage of orders that contain contributions? It would also be great to be able to isolate those contributions to see those that are over/under a certain dollar amount.
Thanks!
Leslie
Leslie,
I don't know if what we do is a "best way," but I wanted to share something for consideration.
We don't sell tickets to performances on our TNEW (our local performing arts center does our ticketing and uses ProVenue; argh), but we do sell our education classes and donors occasionally add on donations.
Since those donations come in under the Ticketing part of Tessitura, that can make the reporting a little muddy. If, however, you go into the Order and zero out the Contribution line item (putting it On Account for the constituent), you can then apply that Contribution using any Source or any Fund that would make it easier for you to track such gifts.
Even though our ticket sales/subscriptions don't go through Tess, we do have a specific Fund set up (Donation w/ Tkt Purchase) to record those gifts as well. That definitely helps with our reporting too.
Thank you,
Brian