Hi Everyone,
I'm new my organization and unfortunately, my predecessor isn't around to train me on Tessitura & how they used Tessitura to manage donations to the theatre. I'm used to the Raiser's Edge and I'm struggling!
I've gone through the Learning Resources a lot, and I'm realizing that the way our data has been entered over the last 5 years isn't ideal.
If anyone has a manual they've created for best practices that I could use it would be very very appreciated!
Thanks so much!
Caitrin
Caitrin,
We have a procedures manual but as Kristen says it is quite specific to our organization. I would be happy to share with you parts of the manual that deal with general processing procedures. I have used Tessitura for over twelve years both ticketing and development and would be happy to talk to you and help with any questions you have about processing. I also am the one who sets up campaigns, funds and Gls and so can be a source there for you as well. Feel free to email me stevens@mcfta.org and we can set up a phone call.
Thanks so much Terry!