bulk update email restriction

Hi  Polliana,

I think it depends how your organization tracks contact restrictions.  If it’s on the bottom right of the general tab in the constituent you would need a DBA to bulk update those constituents on the back end.  If you use attributes there is an out-of-the-box Tessitura utility to update attributes- you can find it on here by searching “Manage Attributes Utility”.  This is assuming you have constituents identified in Tessitura already as a List Manager list but if the file is coming from MailChimp without Constituent IDs you’d first need to either use the “Constituent Import Utility” to get them into Tessitura which also offers an option to add an Attribute in the process.  (Or again you could also have your DBA import the list on the back end matching by email address.)

Hope this helps!

Chuck   

From: Tessitura Development Forum [mailto:forums-development@tessituranetwork.com] On Behalf Of Polliana Mendonca
Sent: Tuesday, February 14, 2017 10:52 AM
To: Buchanan, Charles
Subject: [Tessitura Development Forum] bulk update email restriction

Hi,

We get our email list subscribers from MailChimp (MC) as the other department in our org uses MailChimp and we depend on that department for user list. Usually, I import the MC list on Tess and I update the MC list wth unsubscribes from Wordfly. We email our newsletter once a month

Recently, I noticed that we have users who unsubscribe from MC list and since Tess and MC don't communicate, this poses an issue. I created a list of users whose email restriction needs to be updated to "Do Not Email". How do I bulk update email restriction?

Thank you for your help!

 Polliana

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Development Forum. You may reply to this message to post to the Development forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

Hi  Polliana,

I think it depends how your organization tracks contact restrictions.  If it’s on the bottom right of the general tab in the constituent you would need a DBA to bulk update those constituents on the back end.  If you use attributes there is an out-of-the-box Tessitura utility to update attributes- you can find it on here by searching “Manage Attributes Utility”.  This is assuming you have constituents identified in Tessitura already as a List Manager list but if the file is coming from MailChimp without Constituent IDs you’d first need to either use the “Constituent Import Utility” to get them into Tessitura which also offers an option to add an Attribute in the process.  (Or again you could also have your DBA import the list on the back end matching by email address.)

Hope this helps!

Chuck   

From: Tessitura Development Forum [mailto:forums-development@tessituranetwork.com] On Behalf Of Polliana Mendonca
Sent: Tuesday, February 14, 2017 10:52 AM
To: Buchanan, Charles
Subject: [Tessitura Development Forum] bulk update email restriction

Hi,

We get our email list subscribers from MailChimp (MC) as the other department in our org uses MailChimp and we depend on that department for user list. Usually, I import the MC list on Tess and I update the MC list wth unsubscribes from Wordfly. We email our newsletter once a month

Recently, I noticed that we have users who unsubscribe from MC list and since Tess and MC don't communicate, this poses an issue. I created a list of users whose email restriction needs to be updated to "Do Not Email". How do I bulk update email restriction?

Thank you for your help!

 Polliana

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Development Forum. You may reply to this message to post to the Development forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!