Hello,
I'm testing a new acknowledgement letter that I've added. Other acknowledgements execute fine in the "Print Acknowledgement Letter" report but for some this new acknowledgement letter doesn't always catch every new contribution.
Do you think there is a time delay factor involved in batch closing of contributions -> acknowledgement letter report execution?
I wonder myself, because our ticket purchasing system has about a day delay to log T_TICKET_HISTORY due to a scheduled stored procedure, and this could likely be the case with the acknowledgement letters.
Thanks,
Aaron G.
Was the controlled batch the contribution that was to generate the new acknowledgement still held or open? Until the batch is closed, the contribution (and acknowledgement) does not exist in any live tables yet.
Thanks Tom
You were right about the batch closing!