Membership Auto-Renewals

Hi all,

An increasingly common trend at museums is to offer patrons the option to have their membership automatically renewed on their credit card when they expire; there is often an incentive offered to do this, such as receiving one extra month of membership free.  It looks to us like Tessitura can do the auto-renewal if you use pledge functionality, but probably can't handle incentivizing.

So:

- Is anyone out there offering an auto-renewing program?  Have you seen any problems with it?  I'm particularly curious about whether setting a membership up as a pledge would be an issue; I'm suspect I'd have to re-examine all my reports, at the very least.

- Has anyone waved a magic wand and figured out how to do incentives?

Thanks!

Beth