Would anyone be willing to share their wording on Email, Phone and Mail Retrictions on the General Tab?Our wording doesn't seem to be very effective and was wondering what others are doing out there.
We use a ranking system for all three restrictions on the General tab:
1 - Do Not Share
2 - No $$$ Solicitations and DNS
3 - No Marketing and DNS
4 - Bad Address
5 - No Address
6 - Foreign Address
The first three appear on all three the last three are mailing specific. If we pull a list that is for marketing we would suppress patrons who have numbers 1 or 2 or 3 but if the mailing is for Development we would suppress using only numbers 1 and 2.
Numbers 4, 5 and 6 are used only for the mailing restriction. Number 4 is put on when we get a piece of mail back and then removed when we get a corrected address. Number 5 came about when we went live on the web and patrons were registering but not including an address. It is added both manually and through a stored procedure. Number 6 we added just recently as many of our recent ticket buyers are from overseas and we wanted to make sure that they were suppressed from many of our shared lists.
This layered approach has worked very well for us.
Thanks everyone! Quick question - what does DNS stand for?
Just saw your question.
DNS = Do Not Share
(it was how patrons were marked in our old system so we kept it due to the space limitations.)